Privacy Policy

Introduction

Welcome to https://collingwood-property-management.alertwave.net (hereafter referred to as “Collingwood Property Management,” “we,” or “the Company”). We are dedicated to maintaining a transparent and secure online environment for our users. This privacy policy outlines how we collect, utilize, and safeguard the personal information of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our primary website at https://collingwood-property-management.alertwave.net.
Any mobile or desktop applications developed by us and made available to users.
Services provided through the above platforms, ensuring that user interactions are consistently protected.
Products offered by Collingwood Property Management, which may include digital tools, software, or other items.

It’s crucial to emphasize that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection and usage, and we encourage users to review these policies before engaging with such services.

Processing Activities

Our Privacy Policy governs various user interactions, including:

Authorized User Activities: When you create an account and use our applications or services as an authorized user.
Website Visits: Any time you visit our websites linked to this privacy statement.
Communication: Receiving marketing communications, newsletters, emails, calls, or text messages (SMS) from us.

Personal Data Collection

Collingwood Property Management collects multiple categories of personal data to enhance user experiences and improve our services:

Account Information: Details required to set up and maintain your user account, such as username, email address, and password.
Payment Information: Data associated with financial transactions, including payment method details, billing addresses, and transaction history.
Financial Information: Personal finance-related data, which may include bank account information for direct payments or investment purposes.
Purchase Information: Records of products or services purchased from us, along with order details and preferences.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and browser types.
Location Data: Information about your geographic location when you interact with our applications or websites.
Feedback: Personal insights, reviews, and comments provided by users to assist in service improvement.
Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless services.
Product Information: Details about products viewed, purchased, or added to a wishlist by users.

We gather this data through various methods: user input forms, account settings, online interactions, analytics tools, and third-party integrations. Additionally, third parties may contribute personal data, adhering to their respective privacy policies.

Cookies

Cookies are small text files used to enhance your browsing experience and provide valuable insights for service optimization. At Collingwood Property Management, we employ cookies categorized as:

Strictly Necessary: Ensuring basic functions of our websites and applications.
Preference: Saving user preferences and customization settings.
Analytics: Collecting aggregated data for analytics purposes to understand user behavior and improve services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data based on legal requirements and the purpose of its collection. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized in accordance with applicable laws. Our retention periods may vary depending on the specific type of data and the context of its usage.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. Encryption is utilized for secure communication, and we engage reputable third-party processors who adhere to strict data protection standards.

Children’s Privacy

Collingwood Property Management does not intentionally collect personal information from children under the age of 18. Our services are designed for a mature audience, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Correcting inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Requesting the deletion of your personal data, under certain circumstances.
Restriction: Limiting the use of your personal data in specific situations.
Portability: Receiving a copy of your personal data in a structured, commonly used format.
Objection: Objecting to the processing of your personal data for specific or direct marketing purposes.
Non-Discrimination: The right to be free from discriminatory practices based on personal data exercises.
Appeals/Complaints: Filing appeals or complaints with relevant data protection authorities.
Withdrawal of Consent: Withdrawing consent for data processing at any time without affecting the lawfulness of prior data processing.

To exercise these rights, please contact our dedicated privacy team using the information provided below. We will respond to your requests as quickly as possible and within the timeframes prescribed by applicable laws.

Changes to Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about their data protection and privacy rights.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us:

Email: [email protected]
Postal Address: Collingwood Property Management, Privacy Team, [Street Address], [City, State, ZIP Code]